Terms & Conditions
Last updated: October 7, 2026
These terms cover the text messages that Lauber Property Management LLC (“LPM”, “we”, “us”) sends to and receives from residents of the buildings we manage and people who ask about renting from us.
SMS Terms
LPM Resident Alerts
LPM Resident Alerts is the text message program of Lauber Property Management LLC. Residents of buildings we manage who opt in receive text messages about their tenancy and building: maintenance request updates, building notices (such as water shut-offs, repairs and emergencies), requests for permission to enter their unit, move-in information, and rent and lease-renewal reminders. We also use text for general communication with residents about their tenancy and building, including messages we send on behalf of building ownership. We do not send marketing messages.
Opting in
You receive LPM Resident Alerts only if you sign up for them yourself. To sign up, sign in to the resident portal at portal.lauberproperty.com, enter your mobile number under Text message alerts and check the consent box (see the sign-up form). We text you a confirmation when you sign up. Agreeing to receive text messages is not a condition of renting from us; if you do not opt in, we send the same notices by email.
Showings and rental inquiries
If you are looking for an apartment, you can agree to texts from us when you book a showing, by checking the text-message box on our booking form (see the wording). We then text you about your showing and your inquiry: confirmations, reminders and answers to your questions. We do not text you about other apartments or send promotions. Agreeing to texts is not required to book a showing.
Texting us
Anyone, whether a resident or someone asking about renting from us, can text us at the number our messages come from with a question or to report a maintenance issue, and we will reply by text in that conversation. If you text us outside office hours, you will get one automatic reply telling you when we will respond and how to reach us in an emergency. Texting us does not sign you up for LPM Resident Alerts. STOP and HELP work the same way in a conversation as they do for alerts.
Message frequency and cost
Message frequency varies. For residents it depends on what is happening at your building, typically a few messages a month; for a showing, it is a few messages around the showing. Message and data rates may apply, according to your mobile plan.
Opting out
Reply STOP to any message to stop receiving texts. You will receive one message confirming that you have been unsubscribed, and no further texts after that. You can also turn texts off in the resident portal. To start receiving texts again, reply START.
Help
Reply HELP to any message for help, or contact us at [email protected] or (773) 525-4343.
Carriers
Carriers are not liable for any delayed or undelivered messages.
Privacy
Your mobile number and consent are handled as described in our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Contact us
Lauber Property Management LLC
2806 W Logan Blvd, Chicago, IL 60647
[email protected] · (773) 525-4343